What DANA and QRIS records we keep
Our Privacy Policy covers details you enter during account creation, including your phone number, verification status and selected access settings. We also record transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account so we can match a receipt to the correct
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account and investigate a stalled wallet status. Device type, browser session, approximate connection data and cookie choices help us protect sign-in activity and keep the policy page usable. We use these records for account administration, payment reconciliation, fraud checks, support responses and required retention. We do
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not use a payment reference as a reason to send unrelated messages. Where local law permits, you can ask us to explain a data use, correct an entry or close access; some records may remain when a legal, dispute or accounting need applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.